Terms & Conditions
Welcome to Deltora Growth. By accessing our website or using our services, you agree to be bound by these Terms & Conditions. Please read them carefully before engaging our services.
Nature of Services
Our services are delivered through online communication channels, including email, telephone, video meetings, and other digital platforms.
User Responsibilities
Users agree to:
* Provide accurate and complete project requirements and information.
* Respond promptly to requests for feedback, approvals, or required materials.
* Ensure that any content, images, logos, or other materials provided for the project do not infringe the intellectual property rights of third parties.
* Use our services only for lawful purposes and in compliance with applicable laws.
Project Process
Our standard project workflow includes:
* Requirement discussion and project consultation.
* Submission of a proposal or quotation.
* Customer approval of the proposal.
* Commencement of the project after confirmation.
* Delivery of agreed services according to the approved scope and timeline.
Any additional work beyond the approved scope may require a revised quotation.
Service Availability
Project timelines are estimates and may vary depending on project complexity, client feedback, revisions, availability of required information, or other operational factors.
Payment Terms
* Payments are requested only after the customer has reviewed and approved the project proposal or quotation.
* All applicable service charges are communicated before payment is requested.
* Payment confirms the customer’s acceptance of the approved quotation and these Terms & Conditions.
* For short-term or one-time projects, payment may be collected in advance.
* For long-term projects, payments may be collected in agreed milestones based on completed deliverables.
* For recurring services such as SEO, Digital Marketing, or website maintenance, customers are billed according to the agreed service plan.
* Payment processing is subject to the terms and conditions of our payment service providers.
Revisions
Where applicable, revisions will be provided according to the package or proposal agreed with the customer. Requests beyond the agreed revision limit or project scope may incur additional charges.
Refunds
Refund requests are handled in accordance with our **Refund Policy**. Customers are encouraged to review the Refund Policy before purchasing any service.
Cancellation
Customers may request cancellation before work has commenced. If cancellation is requested after work has started, charges may apply for work already completed or resources allocated.
Third-Party Services
Certain projects may involve third-party platforms or services, including domain registrars, hosting providers, cloud services, advertising platforms, social media platforms, payment providers, APIs, or other software vendors.
Deltora Growth is not responsible for the availability, policies, pricing, or performance of third-party service providers.
Intellectual Property
Unless otherwise agreed in writing:
* Customers retain ownership of the content they provide.
* Deltora Growth retains ownership of its proprietary tools, processes, templates, and methodologies.
* Ownership of completed project deliverables will be transferred to the customer after full payment has been received, where applicable.
Limitation of Liability
To the maximum extent permitted by law, Deltora Growth shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.
We are not responsible for delays, interruptions, or losses caused by circumstances beyond our reasonable control, including failures of third-party providers or customer-related delays.
Restricted Activities
Users must not:
* Submit false or misleading information.
* Engage in fraudulent or unlawful activities.
* Attempt to interfere with or disrupt our systems, website, or communication channels.
* Use our services for illegal, harmful, or unauthorized purposes.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Deltora Growth operates.
Changes to Terms
We reserve the right to update, amend, or modify these Terms & Conditions at any time. Updated versions will be published on this website and will become effective immediately upon publication.
Contact Us
For any questions regarding these Terms & Conditions, please contact us through the contact information available on our website.